ID
Pillar
Capability
L1 · Service Category
L2 · Service
L3 · Component ▾
Description
Solution HLD
Stage
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H-1
IO
AI
Core IT Operations Practice
Event Management
AI Intake Agent · Mission Engineering
Triages inbound mission-eng requests, classifies, routes
claude-haiku · MCP tools · HITL gate
Validate
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H-2
IO
AI
Core IT Operations Practice
Event Management
Event Triage Agent
Filters event noise, correlates, prioritizes
claude-haiku · correlation rules
Discover
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H-3
IO
Data
Core IT Operations Practice
SLA Management
SLA Realization Monitor
Tracks SLA modeled-vs-measured; flags drift
veta adapter · daily compute
Discover
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H-4
IO
Automation
Core IT Operations Practice
Problem Management
Problem-Control Automation
5-whys generation, RCA ranking, playbook draft
claude-sonnet · 5-whys MCP tool
Discover
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H-5
ITSM
Automation
IT Service Management
Employee Lifecycle
Offboarding Automation
Multi-system access revocation, equipment recovery
orchestrator · ITAR-aware gating
Pilot
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H-6
ITSM
Automation
IT Service Management
Employee Lifecycle
Onboarding Workflow Agent
New-hire provisioning across systems, role-based
orchestrator · HR feed · 7-day SLA
Discover
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H-7
ITSM
Automation
End-User Computing
Software Delivery
Software Install Workflow
Self-service install with policy + license + ATO
policy-aware gate · license ledger
Discover
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H-8
PMI
Data
Cybersecurity Integration
Network Policy
Network Policy Comparison & Gap Analysis
Compare firewall + zone policies across 2 BUs; gaps
ultra graph-native · policy-diff
Pilot
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H-9
PMI
Automation
Cybersecurity Integration
SOC Operations
SOC Tool & Playbook Integration
Harmonize 2 SOCs across merger; unified playbooks
playbook unifier · SIEM federation
Validate
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H-10
PMI
Data
IT Infrastructure Consolidation
Data Center Strategy
DC Consolidation Strategy
Workload placement model; phased migration
migration planner · 18mo runway
Discover
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H-11
GRC
Automation
Compliance
Cybersecurity Maturity
CMMC L2 Continuous Assessment
Continuous control evidence vs. periodic C3PAO
control-evidence ledger · weekly attest
Scale
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H-12
GRC
Automation
Compliance
Technical Configuration
STIG / SCAP Review
SCAP scan triage; STIG execution; deviation drafts
scanner adapter · LLM-drafts · HITL
Validate
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H-13
GRC
Data
Compliance
Export Control
Export Control / TAA Review
Pre-screening ITAR/EAR; TAA applicability; legal flag
policy classifier · attorney gate
Discover
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H-14
VE
AI
Innovation Management & Accounting
Capability Spin-out
Mission-Engineering Capability Spin-out
Package Acquisitio's mission-eng tooling for sale
VE Engine baseline · seed funding
Discover
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